Testimonials

“Snug Installations came recommended to me and lived up to expectations. They helped advise on my choice of fireplace and flue, ordering them at a competitive price. Once my Dru fire had arrived, they fitted it on the day agreed and were very efficient with the installation. At the end I was given a lesson in how it all worked. The barn was left tidy and I was sent a Gas Safe Certificate within a week. I had a thoroughly positive experience and would highly recommend Snug Installations to anyone considering a new fire installation.”  Richard, Ickham

The service from start to finish was exactly what we needed. A hands-free service, we didn’t need to get involved at all. The installation and finish was perfect. Thanks again.”  P Temple, Bethersden

“We had excellent service from Snug Installations. Thank you for your professionalism. We would highly recommend you to anyone that needs your services!” Mr & Mrs Engelbrecht, West Stourmouth

“We found Snug to be polite, helpful & professional, the fire looks really good and has transformed our living room. I would recommend their services and would use them again. Thank you.” G Fitch, Lyminge

“I am thrilled with my new fireplace and wood burner – Snug provided an excellent service from start to finish and I would highly recommend them. Thank you!” Kate, Faversham

“Dan and Ben did a great job installing the fireplace and we are really pleased with the work they have done, our fireplace looks fab. I would have no hesitation in recommending Snug to my friends if they needed similar work doing. Thank you.”  L Jezard, St Margaret’s on Cliffe

“We are very pleased with the fire, installation and professional service.” V Finlayson, Ashford

“Many thanks for the efficient installation of this fireplace from Hearth and Home. Snug were courteous and tidy and the finished result is excellent”. S Wharfe, Selling

“My sister recommended Snug to us, and in turn I have recommended Snug to a friend. Thank you so much for a great installation – we are so pleased.” Snug Customer, Herne Bay

“I had a log burner installed and from the start helpful advice was offered for the preparation of the fireplace. Throughout, the communication and the offering of information and advice has been excellent.  The day of installation was great, my lounge was left clean and tidy and further advice on using the log burner was given. Snug are a great company I would definitely recommend.”  Z Delderfield, Herne Bay.

“Exceptional service throughout the installation of our new fireplace and log burner. You have exceeded our expectations. Thank you Snug.” Mr & Mrs Kirby, Cliftonville

“We were very impressed with the installation of our gas fire. We had the room redecorated the next day by coincidence so the overall effect has transformed what was a tired room. Many thanks for your hard work and for your goodwill. The purchase and the fitting was seamless and we would recommend you to prospective clients.” S Oakes, Faversham

“Whilst chatting to my barber about getting a log burning stove fitted he recommended Snug and gave me Dan’s contact details, as is often the case first hand recommendation proved to be invaluable. Dan visited to survey and provide us with options and a quote; his straight forward, helpful and professional approach gave us the confidence to proceed. His guidance with the type of stove, surround and technical requirements was excellent. He arrived to fit as arranged on time and proceeded to work in a clean, efficient and effective manner with sensitivity for our surroundings and always courteous. My wife and I are delighted with the result and would have no hesitation in recommending Snug Fireplace and Stove Installations to others.”  S Donkin, Canterbury

“Following Dan’s initial inspection and helpful advice, he and Ben returned to carry out the work. This was carried out very professionally, thoroughly and neatly. Additionally, there was no mess or dust, which was a real bonus. We were absolutely delighted with the result and would definitely recommend Dan.”  K. Phillips, Faversham

“Dan came to our home to quote for a fire. We had had many quotations prior to Dan coming. It seemed that all the others wanted to talk about was what they couldn’t do and what problems they might come up against. It felt like we were given inflated prices to cover every worst case scenario.   When Dan came out to quote for us it was like a breath of fresh air. He walked round quietly, told us the price the next day, and then came back the following week to fit the fire.  Nothing was too much for him, even dropping off a template to the stonemason to have our hearth cut for us.  No mess, no hassle just an excellent job.  We are delighted with our new fire. Thanks Dan!” G Bainbridge, Bridge

“Fantastic…after lots of dramas and stress got the fireplace we wanted thanks to Dan’s expertise” D Scott-Finch, Folkestone

“Dan and Ben worked solidly for 2 days to install our Morso Panther 2140 log burner into our marble, Victorian fireplace – service was excellent. Highly professional, friendly and knowledgeable. I wouldn’t hesitate to use them again and have already recommended to a friend. Great work guys – you deserve to do well. Looking forward to a warmer winter!” K Gray, Minster

“I highly recommend Dan.  He put up with my constant questions and indecisiveness! Less than two days work and no problems at all. Neat and tidy and a perfectionist! So pleased with the finished result. Looking forward to a warm winter. Thank you.” S Bennett, Deal

“Dan and Ben were great. Thank you so much for fitting our fireplace so quickly. Worked neatly and left no mess, which is always a bonus with tradesmen! A truly professional team, have already recommended them to friends and will continue to do so.” N Groom, Canterbury

“A thorough and professional service. Highly recommend.” O Nonis, Canterbury

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